How do I confirm receipt?
Only confirm receipt after you have checked the item.
As soon as the shipment is shown as delivered, open the order.
Check first
- If the correct item has arrived
- If the condition matches the description
- If all components are present
- If the item has visible damage
If everything is fine
Click on "Everything is fine" or "Confirm receipt". This completes your part of the order, and you can then provide a rating.
If something is not right
Click on "I have a problem" instead and describe the issue.
Important: Do not confirm receipt as long as you still wish to report a problem.
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Last updated: 7/9/2026