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How do I track my shipment?

You can find the current shipping status in your order.

Open Dashboard → Purchases & Sales, select the order, and open the shipment tracking.

There, you will see, if available:

  • Shipping provider
  • Tracking number
  • Drop-off
  • Transport status
  • Planned delivery
  • Delivery
  • Possible delays

Good to Know

  • Tracking information may be updated with a delay.
  • Directly after drop-off, it can take a few hours for the first scan to be visible.
  • For shipments without tracking, no transport status can be displayed – in this case, you will only see the seller's status messages.

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Last updated: 7/9/2026

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