Skip to main content

How do I transact safely on HerMarkt?

Only use the integrated HerMarkt functions.

Basic rules for safe transactions

  • Pay exclusively through HerMarkt.
  • Communicate within the HerMarkt chat whenever possible.
  • Never share your password, TAN, or PIN.
  • Do not open unknown payment links.
  • Check the profile and reviews of the other person.
  • Read the item description completely.
  • Document visible defects with photos.
  • Use tracked shipping.
  • Report suspicious content.

How to recognize HerMarkt

HerMarkt will never ask you to enter a TAN, your password, or complete card details in the chat.

If something seems odd: Abort the process, report the message or listing, and contact support if in doubt.

Was this article helpful?

Last updated: 7/9/2026

Related articles

Still have questions about this topic?

Contact support
Back to Help Center