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What should I do about a suspicious login?

Change your password immediately if you notice any unfamiliar activity.

If you notice a login or activity that isn't yours, act immediately.

What you should do immediately

  1. Change your password via "Forgot Password" on the login page.
  2. Use a new, unique password that you don't use anywhere else.
  3. Check if profile, bank, or shipping details have been changed.
  4. Check your listings, messages, and orders for any unfamiliar activity.

Afterwards

  • Report the incident to HerMarkt Support so your account can be reviewed.
  • If the same email-password combination was used on other platforms, change it there too.
  • Be extra vigilant in the following days for emails that claim to be from HerMarkt.

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Last updated: 7/9/2026

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